You can interact with Polly in two ways: through the tab, and by conversing with the bot. To get Polly set up correctly, you need to ensure both take place. If you just pin the tab without adding the bot, you won’t be able to create any polls and Polly won’t recognize any @ mentions.
Step 1: Add Polly (bot) to your team
Step 2: Pin the Polly tab to channels you’d like to poll. More details here.
Step 3: Start polling! 🎉