Recurrence FAQs

What do you mean by recurrence?

A recurring poll/survey is a single question or a set of questions that get asked on a schedule, and are repeated at some frequency. With Polly, you can currently select the following frequencies of repeating:

  • Daily (including weekends)
  • Daily (weekdays only)
  • Weekly
  • Biweekly (every other week)
  • Triweekly (every 3 weeks)
  • Monthly
  • Quarterly
  • Semi-annually (twice a year)

When choosing Monthly, Quarterly, or Semi-Annually, the survey will get asked at the same time on the same day of the month.  By default, in case that day falls on a weekend, we will adjust the date by +/- 1 day so it falls on a business day.  Similarly, if the schedule was set up for the 31st, we’ll pull it in so it gets asked on the 30th if the following month is shorter.

What are the different formats of scheduling?

A recurring poll can currently be scheduled with the following frequencies: daily (every weekday), weekly, biweekly, monthly, or quarterly.

You can also manipulate the number of questions to poll your teammates in the following ways:

  1. Recurring poll: Ask a single question on a schedule
  2. Recurring Survey: Ask multiple questions all at the same time on a schedule
  3. Pulse Survey: Rotate through a set of questions at your selected frequency. For example, if you have 5 questions set up with Polly, you can choose to have Polly ask question #1 this month, question #2 next month, etc, until question #5; after that, Polly would restart the cycle from the top, and ask question #1 again in month 6.

Recurring polls can be authored in Slack or through the web app, but surveys can only be authored on the web app due to their complexity.