Deleting, Disabling, or Editing Recurring Polls & Surveys

From Slack

Make changes to your recurring questions

To modify your recurring poll or survey, you can use the command /polly recurringwhich will send you a link to edit your recurring poll or survey.

polly-recurring

From there, you can follow the same instructions on how to make changes to your recurring questions from the web app (below).

Deleting or Disabling a recurring poll or survey

To delete or disable your recurring poll/survey from Slack, you would need to use the command /polly delete. From the drop-down, select the desired recurring poll or survey and the instance that you'd want to delete (if applicable).

Deleting, disabling or editing recurring polls & surveys -- new delete_disable modal

The Delete button will delete only that specific instance, but not disable. Not disabling means that while the single instance has been deleted from your dashboard and/or from Slack, future instances will continue to send unless you disable.

Never Show Again means that you will delete the entire recurring series, and disable it as well — your recurring poll/survey will be gone for good.

Disable For Now will prevent from any future polls or surveys from sending, but your results will still live on your dashboard. You can decide to delete at any time if you wish.

From the web app

Make changes to your recurring questions

Follow this link to see all your polls & surveys that are recurring.

If you're on your dashboard, click on the recurring poll or survey of choice from your Results Feed list overview. At the top-right, you'll see the ... menu. Click that, and you should see an option to Edit.

edit-from-app

Clicking on edit gives you the option to edit future instances, or just the current / latest instance of the recurring series.

edit-recurring

Clicking on it will take you to the authoring UI where you can make changes to your poll or survey (either future or current), including changing the schedule, the questions, settings, etc.

Disabling a recurring poll or survey

From the Recurring series' overview page, click on the ... overflow menu. Similarly to editing a recurring series, you should see the option to disable or delete your recurring series.

Disable it if you’d like to turn it off temporarily, but may want to use it again in the future. 

disable

Deleting a recurring poll or survey

Following the same instructions for disabling, you should see the option under the ...overflow menu at the top-right of your results.

Deleting from the series overview page (where it shows all of your recurring series history) will delete the entire series - so use wisely!

delete-recurring

To delete a single instance, just click on the instance of choice, navigate to the ...menu, and hit delete to delete just that one.

delete-single-instance

Note that when you delete a series or just an instance, it will not disable your recurring series from sending - you will need to disable it to prevent it from sending again in the future.

Disabling/deleting a former employee's recurring poll

If an employee of your company workspace set up a recurring poll/survey and has left the company, we will automatically disable all future recurring polls and surveys set up by the former employee.

Important: we will only do this automatically if the user is deactivated in Slack.

Here are some instructions from Slack on how to deactivate a member's account: https://get.slack.help/hc/en-us/articles/204475027-Deactivate-a-member-s-account