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Polly License Management

Polly seat based paid plans come with various roles for users. Learn how each role works, and their access levels.

✏️ Note: These options are not available on the Free and Basic plans. For more details see our pricing page or contact us

 

Polly’s seat based paid plans come with various roles for users which include: 

  • Sender: Senders are roles granted to users on the seat based paid plans. They have access to advanced authoring controls, more question types and other features.
  • Users: If you are not a Sender then by default you are a User. Users have the ability to send polls under the limitation of the Free plan.

Manage Licenses in Your Workspace

You can manage licenses from the Team tab within your Workspace settings in the Polly web dashboard.

From here, you can:

  • View the total number of licenses in your workspace
  • See how many licenses are assigned and available
  • Assign licenses to users from your workspace
  • Reassign licenses to different users
  • Add more licenses as needed

Swapping Your Admin Seat

As the buyer of a Polly license, you are the admin of the subscription by default. If you purchased the license on behalf of someone else, you can transfer your license to another user in your workspace.

Alternatively, if you don’t plan to send pollys but still want to manage billing and licenses, you can retain the admin role while reassigning your license to another user.

To reassign your license:

  1. Navigate to the Team tab in Workspace settings
  2. Click Reassign license next to your name
  3. In the reassignment window:
    • Select a user to transfer the license to
    • (Optional) Check the box to also transfer billing administration (license and subscription management)
    • Leave it unchecked if you only want to transfer the license

Screenshot 2022-09-14 at 7.11.48 PM

Typically IT Teams are the ones who want to retain the billing admin role while assigning the licenses to the people who will be sending out pollys.