Let's find a plan that works for you!

All plans come with a 14 day free trial  

No credit card required.

For Teams

For Enterprises

Free

$0

For teams that want to make simple and quick decisions with single-question surveys

Includes:

  • Single question surveys

Standard

$49/mo

Billed annually, or $59 month-to-month

For teams that want to foster engagement and morale, boost productivity, and run more efficient meetings

Includes:

  • Single question surveys
  • Multi-question surveys
  • 50 participants for multi-question surveys

Pro

Billed annually, or

For teams that want an all-inclusive social and productivity package that enhances the entire work experience

Includes: 

  • Single question surveys
  • Multi-question surveys
  • Social games
  • Demographics
  • API/Webhooks
The participant limit only applies to multi-question surveys. Participants in single-question surveys are unlimited.

Enterprise

Custom

For large teams with custom licensing, participation, or security needs

For org-wide deployments

  • Admin dashboard
  • Works with Enterprise Grid
  • Custom data retention policy
  • Audit logs, activity reports, and corporate exports
  • Dedicated CSM
  • Uptime SLA
  • Customization options

  

Plan Features

Plan Features

Questions Free Standard Pro Enterprise
  • Number of surveys
Unlimited Unlimited Unlimited Unlimited
  • Questions per survey
1 Unlimited Unlimited Unlimited
Participation Free Standard Pro Enterprise
  • Participants per multi-question survey
0 50 Up to 500 Unlimited
  • Responses
1,000 per author/month Unlimited Unlimited Unlimited
Use cases Free Standard Pro Enterprise
  • Standups
  • Sprint planning
  • Remote/WFH check-ins
  • Engagement/pulse surveys
  • Meeting/project feedback
  • All Hands feedback
  • New employee onboarding
  • Trivia
  • Employee awards
Templates Free Standard Pro Enterprise
  • Access to 30+ templates
  • Save your own templates
  • Template sharing
Targeting and Delivery Free Standard Pro Enterprise
  • Customized delivery (anonymous, confidential, non-anonymous)
  • Advanced scheduling
  • Channel level targeting
  • Multi-audience level targeting
  • Send via direct message
  • Customized alternate aliases
Advanced Options Free Standard Pro Enterprise
    • Editing
    • Resend
    • Reopen
  • Multi-voting
  • Comments
  • Recurring surveys
  • Rotating questions
  • Survey reminders
  • Polly link share
  • Polly share in Slack
  • Add results collaborators
Data and Reporting Free Standard Pro Enterprise
  • Results history
45 days Unlimited Unlimited Unlimited
  • Real-time results
  • Email list audience upload
  • Visualization of survey results
  • CSV data exports
  • Automated results sharing
  • Trend analysis
  • Demographics data
  • Analysis filters
  • Custom audiences
  • API / Webhook access
Controls and Permissions Free Standard Pro Enterprise
  • Team roles and permissions
  • Admin console
  • Centralized billing
  • Audit logs, activity reports, and corporate exports
Security Free Standard Pro Enterprise
  • Cloud hosting
  • SSL & encryption
  • PCI compliance
  • GDPR/CCPA compliance
  • SOC 2 Type II
  • EU/US Privacy Shield
  • Single sign-on
  • Custom data retention policy
  • Selective data retention
  • Workspace activity reports
Support Free Standard Pro Enterprise
  • Email & chat support
  • Dedicated account management
  • Uptime SLA

Add Ons

Custom Polly Workflows

Custom Polly Workflows

Build intelligent, and customized feedback workflows to automate your mission-critical processes, such as: 

  • New Hire Onboarding
  • IT Help Desk CSAT 

   Contact Sales

4-Polly-HR

Onboarding and Setup

We've got a professional services team at your disposal, so you can get set up for success in no time without doing any of the hard work.


   Contact Sales

Billing FAQs

What is a participant, and what do the limits mean?

A participant is someone that responds to a survey. In our plans if you see "up to 50 participants" that implies that the survey is limited to 50 unique survey participants per survey.

The response limit is applied on a per survey basis, not across an entire month, or series. 

We offer additional participants at a small cost for the Pro plan - which you can choose during checkout.

What is a response limit, and what does it mean?

The response limit is per user, per month. 

For users on the free plan, that means that each user can accumulate a total of 1,000 responses per month. 

A response is counted as a "completion" of a survey – so I have completed a total of 4 surveys in a month, that is counted as 4 surveys. 

We do not count responses to individual questions within a survey as unique responses. An example would be if I filled out a 5 question survey, I am only counted as one response and not 5 responses. 

I'm on a legacy plan that isn't listed here. What will happen to my account?

Not to worry, you won't be affected at all by the new pricing! We will still support your legacy plan, and now offer even greater customization and flexibility if you need to make changes to your plan. 

If you decide to switch to the new plans, we're more than happy to make that arrange. Please reach out to our support team at contact@polly.ai 

Can I pay via invoicing?

We support billing by invoice with net 30 payments, but only for annual agreements for larger custom plans. Please get in touch with us at contact@polly.ai if you prefer invoicing.

If you are on any of the self-serve plans – Agile, Leader, or Pro – we require a credit card to be on file, where you will be automatically billed at the end of the monthly billing cycle. Following the standard checkout procedure will allow you to add a credit card on file.

How can I cancel/pause my subscription?

You can cancel your subscription at any time, and you will have access to your plan features until the end of the current billing period.

To cancel, we ask that you please reach out to contact@polly.ai or on our live chat to get the process going. We typically have a response time of up to ~6 hours and can get it processed ASAP. To ensure you won't get billed, please reach out at least 48 hours before your next due date.

If you'd like to pause your subscription, please reach out to us and we'll get it taken care of.

When I upgrade, is everyone else still allowed to send polls?

Yes, one-off polling with no restriction on responses is available to all users regardless of your subscription.

With your author license, you will have access to premium features that correspond to your paid tier, but others will be limited to the free polling functionality.

Can I buy a license so everyone on my team gets access to authoring features?

Yes - you can purchase up to 3 licenses on either of the self-serve plans. 

If you need more than 3, or you'd like to get a team-wide license with admin control & oversight, please contact us for a quote

We need Polly to complete a security questionnaire before we can consider making a purchase.

We're more than happy to complete a security questionnaire for customers considering an Enterprise plan. We can also make available reports from our most recent 3rd party security audit and pentest, upon request.

For customers considering a Free or any of the individual licensing plans, please refer to our security overview page. You can also reach out to our support team if you have a couple of questions around Polly's security practices that aren't covered by the security page.

Do you offer discounts for non-profits and educational groups?

Yes, we do! We offer 75% off to eligible educational institutions and non-profits.

Eligible Educational institutions:

  • Non-profit educational institutions
  • Accredited primary, secondary, and tertiary institutions 
  • Student groups from any of the above 

Eligible non-profit institutions must hold a valid charitable status with either the IRS (in the United States), a local tax service/charity commission, or a local TechSoup Global partner.

If you believe you qualify, please fill out this form and we will get back to you with a coupon to use at checkout (you can start a free trial to get full access while you wait).