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Polly integrates with best-in-class IT help desk software to automate repetitive workflows.
Connect your JIRA Service Desk or Service Now
Connect your JIRA Service Desk or Service Now
Trigger a polly in Slack
Trigger a polly in Slack
Capture insights in Slack or Microsoft Teams
Capture insights in Slack or Microsoft Teams
Analyze trends over periods
Analyze trends over periods
Transform IT CSAT
Gauge internal customer satisfaction and improve the level of service your team provides with a quick, automated polly. Fill gaps and make a business case for resources with real-time data.
Expedite support ticket feedback
Send a quick polly automatically the second a help desk ticket closes to ensure you capture the most relevant feedback. Gather data from stakeholders and support team members automatically and in context.
Connect your favorite tools
Link Polly’s API with the tools and processes you rely on daily to provide an excellent help desk experience for your organization. Bridge the gap between the technology you manage and the people who use it.
Track and improve ticket escalation
Gather actionable primary data on the human side of the ticket escalation process and learn where you can improve efficiency and satisfaction for your support team and for end users.
Peer feedback
Great work deserves to be recognized. Find out which members of your team are going the extra mile for colleagues and internal clients.
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Polly is a win-win for us. Employees love it, and the data Polly generates helps us continuously improve the service we provide our employees.
Director, IT Service Delivery
Polly is a win-win for us. Employees love it, and the data Polly generates helps us continuously improve the service we provide our employees.
Director, IT Service Delivery
Check out our most popular IT templates
Templates make it easy to quickly get started with Polly.
Polly for IT help desk
Improve team effectiveness with Polly's Workflows
