A response is counted every time someone completes a polly, regardless of the number of questions.

So if you send a polly with 3 questions and 10 people submit answers, that is counted as 10 responses.

The response limit is per sender, and resets on the 1st of every calendar month.

For senders on the free plan, each sender can accumulate a total of 25 responses per month.

Limits are increased to 500 responses and beyond for senders on the Standard plan.

Only people that need to collect more than 25 responses per month need a Polly license. 

Responding to a polly is always free!

Yes - you can purchase additional licenses on either of the self-serve plans while checking out.

If you need a large number of licenses, or you would like to get a tenant-wide license with admin control & oversight, please contact us for a quote. 

Polly is our surveying app that allows the user to send surveys, and includes templates, recurring surveys, scheduling and more. 

AgilePolly is built for the focused use case of asynchronous stand-ups, to allow teams to keep track of each others work.

We support billing by invoice with net 30 payments, but only for annual agreements for larger custom plans. Please get in touch with us if you prefer invoicing.

If you are on any of the Standard plans, we require a credit card to be on file, where you will be automatically billed at the end of the monthly billing cycle.

You can cancel your subscription at any time, and you will have access to your plan features until the end of the current billing period.

To cancel, you can follow the instructions listed here to cancel your subscription. 

We're more than happy to complete a security questionnaire for customers considering an Enterprise plan. We can also make available reports from our most recent 3rd party security audit and pentest, upon request.

For customers considering a Free or any of the individual licensing plans, please refer to our security overview page. You can also reach out to our support team if you have a couple of questions around Polly's security practices that aren't covered by the security page.

Yes, we do! We offer 50% off for eligible educational institutions and non-profits.

Eligible Educational institutions:

• Non-profit educational institutions
• Accredited primary, secondary, and tertiary institutions 
• Student groups from any of the above 

Eligible non-profit institutions must hold a valid charitable status with either the IRS (in the United States), a local tax service/charity commission, or a local TechSoup Global partner.

If you believe you qualify, please fill out this form and we will get back to you with a coupon to use at checkout (you can start a free trial to get full access while you wait).