Customer Data Security and Privacy

We care deeply about your data and privacy 💙 Here are some answers to your frequently asked questions about the security practices at Polly.

What security practices or certifications does Polly have?

Polly has the following:

  • SOC2 Type1 and Type2 certifications
  • EU/US Privacy Shield Certified
  • GDPR/CCPA Compliant
  • Annual 3rd party pentest and audits conducted
  • Business Continuity and Disaster Recovery Plan

📝Read more about the security features: www.polly.ai/security

How do you use my team’s data?

Data generated through Polly by your team is only used to enhance your team’s services – to provide you and your team the ability to view, collect, and analyze polly results. For more details, please refer to our privacy policy.

Data Deletion Policy 

Policy requires that a workspace admin or primary owner submits the request. Please have one of your admins or primary owners submit the request and we’ll take next steps from there.

⚠️Note: Once we process your deletion request, your organization’s data will no longer be retrievable. If you re-install Polly your organization’s usage will start anew.

Privacy & Security FAQs

🔎Can't find what you're looking for? Here's a consolidated list of all the privacy and security FAQs with Polly for Microsoft Teams. 

📝 SOC 2 reports may be requested via security@polly.ai. Potential customers can reach out to sales@polly.ai for more information.