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Free Trial FAQs

Got questions around Polly's plans and pricing? We've got answers!

How do I start a free trial?

To start a trial:

  1. Navigate to your Polly dashboard (any 📌pinned Polly in a channel).
  2. From here, you can start a trial from the Polly Builder by clicking on the Upgrade button at the top of the Polly Builder. 

    upgrading a plan

  3. Once clicked, you will get redirected to an external page to enter in your credit card details for the free 7 day trial, you can click 🎉Start a Trial.

    Upon submission, your 7 day trial will begin.

✏️Note: You will not be charged for the trial, and will only get charged for the full subscription after your trial ends.

 

What do I get from the free trial?

The free trial includes expanded access, along with the following features:

  • Unlimited templates 
  • Send by DM
  • Reminders

Will I get charged after my trial?

Yes - if you do not cancel your trial prior to the trial expiration (7 days), you will automatically be upgraded to the Standard plan at the end of your free trial. If you decide to cancel your free trial, you will automatically roll back onto the Free plan.

Any responses you collected during the trial will remain available in your account after the trial ends.

Help, I need more time to use Polly during my trial! 

Trial extensions are granted on a case-by-case basis. Just shoot us an email at contact@polly.ai with the desired reasoning for your extension.

Once we have processed your request, we’ll notify you if and when your trial has been extended.