Free Trial FAQs

How do I start a free trial?

You can start a free Polly trial by following this link here, or simply going to one of the premium feature pages on the web app such as Exports, or Demographics. From there, you can click on Start Free Trial. If you've had a free trial before, you will need to request another trial in which we will manually review on a case-by-case basis.

What access do I have on a free trial?

During your 14 day free trial, you have unlimited access to everything that a Pro plan offers. This includes a whole lot of perks such as (but not limited to) advanced authoring controls in Slack & on the web app, simple and advanced CSV exports, sharing permissions, templates, segmentation, trend analysis, benchmarking, cross tabulations, result filters, conditional logic, and more.

To find the full list of features, visit our plans and pricing page.

If you're ready to upgrade to a paid plan after starting your trial, you can do so at any time – just click on any of the upgrade prompts in the app, or just navigate to the Upgrade page.

PS - here's a handy-dandy Pro Plan Handbook in case you need some guidance through all of the Business features.

What happens when I upgrade?

Hooray! If you upgraded to an Agile or Surveys plan, you'll keep the majority of your free trial functionality and some of the advanced analytics will go away. But if you upgraded to a Pro plan, then you'll be able to keep using every functionality from the free trial.

What happens when I don't upgrade?

If you decide not to upgrade at the end of your free trial, you'll be automatically reverted back to the Free plan. You'll notice that some of the functionality and pages that you had access to during your free trial, will no longer be available after the end of your trial. Additionally, you will lose access to all of your results older than 45 days – so if you have pertinent survey results from your free trial, we recommend doing a bulk export of your results so that you don't lose them.

What can I do on a free account?

Here's what you'll still be able to do:

  • Unlimited single question polls for an unlimited audience size
  • Access to all Polly poll question types
  • Access to all question options such as Multi-Vote, Anonymity, Hide Results, etc. 
  • Editing, resending, and reopening polls
  • You can view results for all of your polls for up to the last 45 days
  • Access to almost all poll types and advanced options, with the following exceptions: sending via DM, reminders, and sending to more than one channel.