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Advanced Options

When creating polls from Message Extensions or from the Polly tab, you have several advanced authoring options at your disposal.

Authoring and Voting

With the authoring experience in the tab or via the Polly message extension, you get more advanced options for your polly:

  • making a polly anonymous
  • hiding results from the audience
  • voting on multiple choices
  • audience adding choices
  • setting a reminder

However, if you are creating a quick polly from chat, you can append your polly question to enable some of the above.

Anonymity

Sending from the Polly tab / message extension

If you are sending from the pinned Polly tab, at the bottom of the authoring UI you can configure your audience response settings to be anonymous or non-anonymous (default) under the Audience Settings.

 

Screen Shot 2019-11-18 at 11.35.00 AM
 

Sending from chat

By default, all pollys are not anonymous. To make a polly anonymous, simply add an [anon]  tag after you mention Polly. For example: @polly [anon] “What should we order for lunch?” “pizza” “sushi” 

 

Hide Results

 

Sending from Polly tab / Polly message extension

The default setting is that results are displayed in real-time in channel. To hide results from the audience, you will need to click on the button that says Don't share results with the audience. This will hide all votes and comments, and only the sender will be able to see the results of the polly. You can also choose to share the results after the polly closes.

 

Screen Shot 2019-11-18 at 11.37.32 AM

Sending from chat

At this time, the legacy method of creating a polly from the chat does not support hiding the results from the audience. To enable this, you will need to create a polly from the pinned Polly tab, or from the Polly message extension.

Voting on multiple choices

Sending from the Polly tab / Polly message extension

To allow the audience to vote on multiple choices, simply check the box below the question that says Allow multiple votes on this question. This will publish a polly letting users know that they can vote more than once.

Screen Shot 2019-11-18 at 11.38.42 AM

Sending from chat

To create a polly where users can vote more than once, simply do the following prefix the polly question with [multi]. For example:

@polly [multi] "Please which of the following days work for our all-hands" "Monday" "Tuesday" "Wednesday" "Thursday" "Friday" 

This will publish a polly, letting users know they can vote more than once.

 

Audience can add choices

 

Authoring from Polly tab / Polly message extension

Referring to the above image, the audience cannot add choices by default. By clicking on Enabled, the polly will post and there will be a button to add a polly option as shown below.

Screen Shot 2019-11-18 at 11.40.29 AM

 

As the audience member, when you click Add Polly Choice, a dialog box will appear right below where you can submit your poll choice.

ezgif.com-video-to-gif (3)

 

Sending from chat

At this time, the legacy method of creating a polly from the chat does not support allowing the audience to add choices. To enable this, you will need to create a polly from the pinned Polly tab, or from the Polly message extension.

 

Scheduling a Poll

 

Sending from Polly tab / Polly message extension

By default, your polly is scheduled to send immediately. But if you wish, you can choose to schedule your polly to send in the future, as well as control when the polly closes. 

From the Polly Builder, you'll need to click on the “Send At” button to bring up the ability to schedule a polly. 

You can customize the date to send the polly, as well as the time. When picking a date, you can either enter in the date yourself, or choose from the date-picker (the drop-down) as shown below.

Screen Shot 2019-11-19 at 3.03.17 PM
 

Once you have created the polly, it will send at your desired date/time. Until it sends, it will live in the Polly Results tab, if you need to delete the polly preemptively.

 

Sending from chat

Unfortunately, at this time, we do not support scheduling a polly to post in the future from the chat. To do so, you will need to author a polly from the pinned Polly tab or the Polly message extension.

 

Setting Reminders

Who can use reminders?

Only users on the Basic Polly or the Pulse Polly plan will be able to use and send reminders to their polly participants, or users currently on a free trial. 

 

How to set a reminder

To configure a reminder for your polly, simply navigate to the Reminders section right below the delivery schedule.

The reminder frequency gives you the option to configure up to minutes, hours, or days before the polly closes. For example, you can send a reminder to your polly audience to complete the polly 4 hours before the polly closes. 

 

How reminders are received by the user

Polly will send a notification directly to the channel audience members that have not completed the polly. The notification will come through the Chat tab, as a direct message from Polly to complete the polly. 

 

Reminders limitations

Currently, you can add up to two total reminders to prevent “spamming” your users with notifications. We encourage sending a single reminder for important feedback, but no more than two. 

 

Additionally, we can only send a reminder if the total channel membership is less than 25 people to discourage notification noisiness for large teams. 

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