Resources: Slack Help
Differences between your template library and Polly's global template library, how to use a template, and other FAQs.
Resources: Slack Help
A template is a previously created polly with saved settings that you can use any time in the future. This can be useful as a way to save something you’re not ready to send yet, or to save a set of questions and settings that you expect to use frequently. From the authoring page, at the top right you’ll see the ability to save your existing form into a template.
If it’s a single question polly, when you hit save, you’ll be prompted to enter a title for your template. We will save all of your settings – recurrence, anonymity, questions, etc.
Polly has a number templates that have been researched by industry experts, like our Team Happiness Pulse Polly, and others that we’ve seen being used by our ecosystem of users, such as a mid-sprint check-in for product and engineering teams.
We’ve made all of these available to Polly users with a single click, and we expect to be adding more templates on a regular basis. You can easily deploy them to individuals or teams, by adding them to your library of templates.
To get to Polly's global template library, just hit Get Templates to bring up a window of all of Polly's global templates.
Select Add to my library and now you can use and edit the template at any time. 🎉
Once you’ve saved one of your own single or multi-question pollys as a template, or added a pre-existing Polly template, they are available to you in your library (if on a paid plan). Clicking on an item in your library will take you to the authoring page with all the necessary fields filled in for you. Select the channel you’d like to send your polly to, pick the appropriate time, make any modifications, and send off the polly.
In order to deploy a template directly from Slack, simply invoke the
/polly template command. You’ll be presented with a dropdown of all your saved templates (if on paid plan) or a list of Polly's global templates (if on free plan). Select the template you want to use, click on “Customize before sending” to adjust any settings you may want to, and send it off!
I have an idea for a template that would be useful for the Polly ecosystem. Can you add it?
Send us your idea at firstname.lastname@example.org and we’ll add it to the global library. We’ll even give you credit for it!
I made changes on my template that I use for a recurring polly, but my polly that just sent out doesn't have these changes. What's up with that?
When you make changes on a template, that unfortunately will not automatically reflect for your recurring polly. You will need to edit the recurring series, not just the template. If you use the template directly (either with
/polly template or via clicking on it in your library), it will show those changes.