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Identify your product’s pain points or use cases from the team building it.
NPS is a powerful feedback tool to recognize a particular problem or feature. Deploying NPS to your team helps you look at the product from a different perspective other than your own. Gathering this feedback on an ongoing basis lets you gut-check how things are really going with the products that sustain your company.
- How likely are you to recommend the product to a friend or colleague? Please comment to explain your score.