Integrations currently supported
A ticket has just been resolved within Service Now, Jira Service Desk, or Zendesk, which triggers the survey to send to your customer.
With just a one-click poll in Slack, your customers provide a constant feedback loop on how you're servicing them.
Track how your IT department performs over time: you can drill down by department, individual employees, or ticket tags.
With a native Slack look and feel, there's no additional overhead and results in unparalleled response rates compared to existing legacy solutions.
With a comprehensive dashboard customized to measure your team’s service desk health, you’ll have a better understanding of your users’ pain points and whether your IT team is making the right investments.
Your time is valuable, and we make it easy for you to focus on what truly matters by having a ridiculously simple set up process.