It’s 9:25am on a Friday and Sally Korprit, a hard-working, high-producing account executive is preparing for a meeting with a top prospect. As an over-achieving millennial, Sally is stressing over an email she received where the prospect inquired about a function that he says is a critical decision factor in his purchase. She sends an urgent Slack message to her product manager to confirm the feature for the sale.
Good leaders know the value of their employees’ insights and opinions. By asking specific questions, they gain priceless knowledge that can alter the shape of a company’s culture, the morale of their team, and the engagement each employee has regarding their role in the company.
All companies possess a unique workplace culture. Some companies promote an informal team-based environment, while others are masters of a traditional and formal approach. Google, for example, frequently ranks as one of the best places to work in the world. Why? The tech giant prioritizes its employees by promoting a fun and relaxed work environment. This creates an enviable workplace culture enabling Google to attract and keep the brightest minds in the industry.
Employee surveys are an essential tool for any organization. Surveys can help your company gain valuable insight and critical feedback that benefits your business, employees and even your bottom line.
In today's modern workplace, there exists a lot of friction that doesn't exactly affect our productivity in a positive way. This overload of apps and frictions to our productivity have pushed for a new way of working that addresses the mess of having to jump between different apps and email, on top of not having full visibility into what everyone is doing. Silo is being slashed across departments as critical day-to-day apps are easily integrated into these workplace hubs and employees aren't working in complete isolation anymore.
Employee satisfaction plays a critical role in any business. Employees who are happy and satisfied are more productive and motivated, which can lead to a positive working environment. However, a recent report of 5,000 U.S households discovered that only 45% of employees were satisfied with their job, demonstrating a significant reduction in satisfaction levels over the past two decades.
Consistent employee engagement surveys matter
Surveying employees regularly is an ideal way to find out if everyone on your team is satisfied in their position. Because at the end of the day, satisfied employees are engaged employees. And engaged employees are the employees that will help your business or brand reach the success that you dream of. Employee engagement surveys are also an opportunity for a company to implement strategies that will provide the foundation for a positive working environment that employees will thrive in.
Polly is bringing polling and surveys to the next level in Slack
Let's imagine that you're in your Slack team's engineering channel and everyone just got a poll asking for feedback on the most recent Sprint Retrospective meeting -- but none of the options the author has given you are on par with your opinions and there is no easy way to add comments, answer open-endedly, or add in your option without being booted off to the web interface.
Why small things like dialogs matter in user experience
When one of the few important attributes to Slack's large success can be boiled down to an exceptional, near-perfect execution of their product, the small pieces that make up the product matter a lot. It's not rare to have a pretty good, or even really good product, but that alone is no longer satisfactory for the ever-evolving needs users have towards products that they use every day. To give you an example -- marketers have an average of 65 apps in use per enterprise organization. With that many applications to manage their workflows and processes, there's less tolerance towards small user experience frustrations and higher expectations of meeting what the user needs. While there are a lot of other factors that play into Slack's overall success, a large and very important part of it is the design of the product.